Customer Reviews


Here at Imperial Motors Lake Bluff, we appreciate our customers and would be honored if you would write us a quick review.

Imperial Motors Jaguar of Lake Bluff is committed to providing superior personal service and value for world-class, high-performance luxury automobiles. Our #1 goal is to provide exceptional customer service.

"My 2014 XF is the second vehicle I have bought from Imperial, once in Wilmette and most recently in Lake Bluff. All I can say is absolutely the best dealership I have ever worked with. The experience was easy and the car is great. And, now to talk about the service department, Anthony has been phenomenal. They simply take care of everything. I highly recommend them and will absolutely buy my next Jag here again."

Denis Zayia
"I drive 90 minutes out of my way to have my 2012 XK serviced here, and this despite the fact that I originally purchased the car through a local Jag dealer. Have never experienced service at this level. This is the beginning of a long relationship!"

Jesse Bogot
"This is the BEST service you can possibly get in the world, there cars are GREAT!!!"

Chris M
"I purchased a 2014 XJR from Steve Gorman at Imperial Motors and could not have been any more impressed with how this dealership handles its business. Steve was accommodating, communicative and professional beyond expectation. Truly an exemplary Jaguar dealership of highest standard. Thank you, Steve, for everything.... you are an asset to both Jaguar and Imperial Motors."

Daryl Dorcy
"I first researched on the internet and decided on all the features I wanted on a F-Type. Then I met with Connie Terrell, who had the ability to read my mind regarding features I had not seen on the internet, and guided me through the ordering process. I found Connie to be the consummate professional and whose expertise I came to rely on completely. From this first meeting on, my experience at Imperial Motors has been nothing less than outstanding! Every facet of the services provided has been attentive and excellent. Anthony Thommes runs the service department like it was in my living room. The place is far cleaner than my home garage. The coffee is really good, and oh yes, driving the F-Type is nothing short of glorious!"

Tawnya Starr
"My experience was exceptional. I purchased a 2013 Jaguar XF. From the time I spoke with Doug he was direct, honest and followed through on every detail. I flew in from out of state, signed the paperwork, the financing options were fantastic, we went over all the details of the car, and the dealership is beautiful. The car is absolutely amazing. I look forward to doing business with Doug and Imperial Motors again and would recommend them to anyone who is in the market to purchase."

Liz H.
"Service and quality here are awesome!  Did a lot of research on line, and took my best price in.  They were able to formulate a wonderful deal.  Salesman took TONS of time with me, never felt pressured or rushed.  Have had it in for routine maintenance twice and have been very pleased with both experiences.  People are friendly, take time to get to know me and explain what has been done to my car.  Place is clean, classy and i cant recommend it highly enough!  Will definitely be a long term customer!"

Anthony T.
"I have never seen a car dealership to take so much time actually getting to know a person. Not a volume store so people there are actually available to spend time with you, whether its just catching up on recent events or talking about your next car. The service department is there with even the smallest question. Everyone tried to know your name and actually cares to remember it! This dealership is not about selling you a car, its about finding your car and fitting it to your life! A+++++++++++++++++++++++++++"


Jerry
"The best thing about Imperial Jaguar is their staff. Its like dealing with good friends. They do what they say, when they say it will be done. They're friendly and small so they get to know you by name. They'll work with you on your concerns or accommodate your schedule. Its the only place I'd take my Jag for service! Great people to do business with !" 5.0 out of 5.0


"This dealer is like no other. Personable, friendly and knowledgeable staff who is not pushy like most dealers can be. They actually make buying a car fun and enjoyable. From my sales person (I dealt with Connie) to the other staff members I had contact with, I really enjoyed my car buying experience. I would highly recommend Connie and Imperial Motors Jaguar." 5.0 out of 5.0

Paul
"The professionalism displayed by not only my salesperson (Connie Terrell) but the entire staff at Imperial Motors made for a very PLEASANT buying experience. I would recommend this dealership and especially Connie, to anyone looking to purchase and new or used Jaguar. Cannot say enough "good" about the experience." 5.0 out of 5.0

Armyair
"Imperial Motors is an old line, top line dealership. I've purchased several cars from them starting in 1988 and have never been treated with anything but respect and courtesy. You will never be pressured by their sales personnel and their service department is equally as good."

Contact

Imperial Motors Jaguar of Lake Bluff

150 Skokie Highway
Directions Lake Bluff, IL 60044

  • Sales: (877) 437-0379
  • Service: (877) 752-4258
  • Parts: (847) 457-1567

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